Thursday, March 13, 2014

Time Warner Cable: More Of
The Same Old Customer Abuse Strategy

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Time Warner Cable is back at it again! 
'Screw thy customer' is their mantra.
And again the customers have told TWC to take their abuse and stuff it:

$5 discount to give up unlimited data? Time Warner Cable customers say “no”
30GB data meters not appealing, nearly all customers reject them.
by Jon Brodkin - Mar 13 2014, 2:05pm EDT, Ars Technica
Time Warner Cable has been offering customers $5 monthly discounts in exchange for giving up unlimited data for the last couple of years, but almost no one has taken the company up on its offer.
. . .
"I guess about two years ago we rolled out a 5GB-a-month service. Since then, roughly six months ago, we rolled out a 30GB-a-month service across the entire footprint, and if you buy that service you can save about five bucks a month off the unlimited product," Marcus said.
. . .
The good news, Marcus said, is "we plan to offer unlimited for as far out as we can possibly see. I think that the concept of 'use more pay more, use less pay less,' is an important principle to establish. So notwithstanding the low uptake of usage-based tiers, I think it's a very important component of our overall pricing philosophy."
IOW: If at first you don't succeed, screw, screw again.

If the Comcast purchase of worthless Time Warner Cable succeeds, I see NO improvements on the horizon. Instead, everyone expects THROTTLING of bandwidth, without customer consent, to be the next big step in CUSTOMER ABUSE.

And #MyStupidGovernment won't do a thing to stop it. (In case you didn't know, Mr. Obama appointed at lobbyist for the media industry to head the FCC. It's all out war against We The People).


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F**K Time Warner Cable @ Facebook



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